Monday, December 05, 2016

SYUS Services: Max OJ stat exchange and Item Faction Transfer




Today we'd like to give you an update on two services:

1. Max OJ services and exchanging stats:

We are aware that several players recently requested Max OJ exchange on items that were already maxed, and these requests were left denied.

As a sanity check, we went through old Shaiya US Max OJ forms and forum posts (GMRender and GMLeo) explaining Max OJ rules and we have found nothing there that would define, black on white, that such a stat exchange on a maxed item/stat is possible. On the other hand, they mention that "They can ONLY increase an existing stat or replace an existing stat!" which is quite vague and could be misinterpreted. It's our opinion that this might've been the cause of such a service being granted to player, first as a mistake caused by such misinterpretation, and afterwards, reinforcing this mistake. The way we see it, such exchange contradicts the rules from sources mentioned above, and we'd actually like to apologize for this.

Therefore, to officially clear the matter up, regardless of any previous messages that you might have received (a GM message in a certain ticket, unfortunately being a result of internal miscommunication, and we'd like to apologize for the confusion), at this point we can't honor any exchanges of one maxed GM stat (maxed with a GM service) into another one.

Still, while this is something that we can't change at this point, we're not dismissing it at all! On the contrary, we see merit in this and we'll definitely be looking into implementing this option. Stay tuned!

2. Item Faction Change
There was recently an update regarding this service, excluding non faction-related vanity items from this service. This change was revoked, and below you'll find all the changes (copied from the service description in the webmall - so much easier this way).

1. This service will allow for transferring all permanent vanity (pets, mounts, costumes, Title of Throne) items. Please keep the following in mind:

All faction-based items (like mounts) will of course be changed into UoF equivalents.
Wings will not be transferred directly. In exchange, we will be offering a set of three feathers needed to create wings.
All items that carry OJs will have their OJs transferred in the same form.
Limited time items are not transferrable

This rule applies retroactively, i.e. will apply to all requests that were sent before the 5th of December.

2 - Players have now 30 days (starting from the moment of us performing the Faction Change service) to purchase (or be gifted) an Item Faction Transfer service and send requests for all of the items they want transferred. After 30 days, we will not be performing these service anymore for a given account.

With this in mind, we kindly ask the person sending the form to keep the placeholder (Troll of Tear C2) in their Banks until the service is done, and making sure they're giving the correct item names.
Here's the link to the service description itself:

http://shaiya.aeriagames.com/itemmall/item/569557/faction-change-items

We'd like to wish you a great week!

Your Shaiya Team
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Wednesday, November 30, 2016

Maintenance: 1st of December, 2016



This week's Shaiya US Maintenance will happen on:

1st of December, 2016

at 10AM CET/1AM PST/4AM EST
An announcement will be made in the Shoutbox regarding the re-opening of the Shaiya Servers.

Thank you very much for your understanding!
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Tuesday, November 15, 2016

It's time for the Smiths of Fate Triple TS!


It's time for the Smiths of Fate Triple TS!

November 10th to November 18th, 9pm PDT


The Destiny TS has started and brings to you many awesome rewards!

~ Perfect Weapon/Armor Lapisia Box Lv2 & Lv3
~ CNY - Aria M-Box v2
~ CNY - Eden M-Box v2
~ Premium Recreation Runes
~ The Lapis Package
~ Perfect Linking Hammer + Absorption Lapis Lv9
~ Hallobox - EoM!
~ x2 Operators Exclusive + x2 Lucky Charm
~ Vampire Costume +20 (3 weeks)
~ 100 Regnum + 100 Arcane Potions
~ Mechanic Lapis #2
~ Non-stackable OJ
~ Mileage 5000
~ GM Extraction Hammer
~ Lapis Lv8

... and many many many more!
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Tuesday, October 25, 2016

Hallowed Triple Rewards TS

Hallowed Triple Rewards EoM!

October 23rd - October 31st

Take part in these three Halloween Tiered Spenders and benefit from this scar:

- Pumpkin Masks for all classes!
- Permanent Halloween Scarecrow Pet (+5)
- Permanent Halloween Clown Pet (+5)
- 3 week +20 Vampire Costume
- Permanent +10 Vampire Costume
- 30d +10 Mad Dog pets

... and much more ...
Benefit from this irresistible opportunity and claim your Rewards now!
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Thursday, August 18, 2016

Whirlwind Loyalty Rewards



Whirlwind Loyalty Rewards (1) and (2)

August 17th to August 25th


Take part in these two Tiered Spenders and benefit from a brand-new, insanely attractive TS containing:


- 2 Perfect Linking Hammers
- 15 Lapisia MBoxes (Lv 2 and 3)
- 3 Ultra Magic MBs

3 Lvl 9 Absorption Lapises
- Flash Lapis 3

- awesome offers on gear and GM Services


... and many more ...

Benefit from this irresistible opportunity and claim your Rewards now!
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Monday, August 01, 2016

August Loyalty Rewards


August Loyalty Rewards!

August 1st / August 31st

Check out our August Loyalty Rewards and find....:


- Weapon Elemental lv. 2.5 chests. They help too!
- Assault Lapisia
- Safety Scroll
- Lucky Charms
- Perfect Linking Hammer + Absorption Lapis Lv9
- Stat Lapis Level 7 and / or 8
- Mileage 5000 + Second Letter A (GM Max OJ) + Non-stackable OJ


- Letter of Alicia
- Letter of Adam

- Goddess Smile

- up to 100 Premium Recreation Runes of Choice

- Luminous Armors and Helmets for your Class of Choice


- and more ...

Redeem your Prizes now!
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Faction Change GM Service - updated rules


We would like to inform you of a change in how the Faction Change service is going to be processed.








The mentioned change is as follows:


To transfer a character from Light to Fury, you need to create a new, Fury character in a different channel (either empty or with other Fury characters - otherwise you won't be able to create a Fury character there).

This way, if you want to keep using Light items on the same channel, you will be able to! On the other hand, if you decide to transfer items, you will still be able to (please note that this service converts and moves an item - it doesn't make a duplicate on the opposite faction).

To read full rules of the Faction Change service, please click here.

Yours sincerely,

Your Shaiya Team
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